Contact

The fastest way to reach Angry Pixie Electronics is the form below. Every message lands in the same inbox a single engineer reads — no support tier system, no automated triage, no dropping the second-tier-priority issues. If you bought a product, you'll hear back; if you're sizing one up before buying, you'll hear back; if you spotted something broken, you'll hear back.

Before you send

A few things make support faster:

• For bug reports — please include the product version (visible in the plugin's About panel or the CLI tool's --version output), your operating system, and a one-line summary of what was happening when the bug appeared. If you have a Saleae .sal capture or a CSV export that reproduces the issue, attach it or describe how to reproduce.

• For refund requests — include your order number (in the email confirmation Squarespace sent at purchase) and a short note on what didn't fit your workflow. The 30-day evaluation window applies; see the Return Policy for details.

• For pre-sales questions — describe what you're trying to debug or analyse. We'll tell you honestly whether the tool fits.

• For the books — paperback and Kindle returns are handled by Amazon directly. Errata, code corrections, and lab clarifications come here.